Privacy Policy

Effective date: November 5, 2026.

Last updated: November 5, 2026.

At Mario's Pizzeria, we value your trust. This Privacy Policy explains how [Legal Business Name], doing business as Mario's Pizzeria, located at 350 Fifth Ave, New York, NY 10118 ("we", "us", "our"), collects personal information when you browse our menu, place an order, or contact us through this website (the "Services"), how we use and share it, and the choices you have. By using the Services you acknowledge the practices described here.

1. Information we collect

Personal information you give us:

• Your name, phone number and email address (if you give one).
• Your delivery address, and the map location we work out from it to check that it is inside our delivery area.
• Your order details: the items, sizes, toppings and special instructions, notes for the kitchen, whether the order is pickup, delivery or catering, tips and totals.
• Anything you send us when you contact us.

Payment information: if you pay by card, the payment company collects your card details on its own secure page. We may receive a transaction identifier, the payment status, the card brand and the last four digits, but we do not see or store your full card number. If you pay in cash, we only record that cash is due.

Information collected automatically: like any website, our servers and our service providers receive your IP address (which shows your approximate location), browser type and operating system, the pages you request and when, and the address of the site that sent you to us. We keep this in server logs for security and to keep the site running.

2. Information saved on your device, cookies and similar technology

To make ordering easier, the website saves your cart and, if you have entered them, your name, phone, email and address in your own browser's storage on your device. We use this kind of storage and any cookies only for essential functions such as keeping your cart, remembering your choices and keeping the site secure, and we may use a bot-protection check at checkout. We do not use advertising cookies or tracking pixels, and we do not use this information to track you across other sites. Some information may stay in your browser until it expires or you clear it. You can clear what is saved on your device at any time from the My Account page ("Forget me on this device") or by clearing your browser's site data. Turning off essential storage may stop ordering from working properly.

3. How we use information

• to receive, prepare, fulfill and deliver your order, and to coordinate pickup and delivery
• to check that your address is inside our delivery area and to calculate fees and tax
• to take payment, issue refunds and adjustments, and keep accounting and tax records
• to send you your order confirmation or receipt, and to contact you about questions, delays or problems with your order
• to give customer support
• to keep the website secure, and to prevent fraud and unauthorized activity
• to maintain and improve the website, our menu and our service, including by looking at combined or de-identified information
• to follow the law and respond to legal requests

We do not currently use your information for advertising. We will not use your information for purposes materially different from those described here without giving you any notice or getting any consent the law requires.

4. Online ordering, payments and service providers

We use outside technology providers to run the website and orders, such as website hosting, address lookup and mapping, email and phone or text alerts for our staff, and a payment company when you pay by card. They process only the information needed to provide their service to us, and we expect them to handle it in line with the law and our agreements with them. Card payments are also covered by the privacy policy and terms of the payment company.

5. How we share information

We share personal information only as reasonably needed to run our business:

• with the service providers described above
• with our restaurant staff, who need order details to prepare it
• with delivery staff, or a delivery service we use, who receive your name, address, phone number and order details so they can deliver to you
• with payment processors and financial institutions to complete payments and refunds
• with security and fraud-prevention providers
• with professional advisers such as accountants and lawyers, and with government authorities where the law requires or allows it

We do not sell your personal information or contact lists to data brokers, and we do not currently share your personal information with anyone for their own advertising. If our practices change, we will update this policy and give you the notices, consent choices and opt-out rights the law requires.

6. Business transfers and legal requirements

We may disclose or transfer personal information where reasonably necessary to comply with the law, respond to lawful requests, protect our rights, safety or property, investigate suspected fraud, or as part of a merger, sale or other business transaction, in which case this policy continues to apply to your information until you are told otherwise.

7. Email and text communications

We use email to send order confirmations and receipts when you give us an email address, and we may call or text you about your order, for example to confirm pickup or delivery details or if there is a problem. We do not currently send marketing emails or texts. If we ever offer them, we will ask for your consent first, you will be able to opt out using the instructions in the message (for texts, replying STOP), and opting out will not stop necessary order-related messages. Message and data rates from your carrier may apply.

8. How long we keep information

We keep personal information for as long as reasonably necessary for the purposes in this policy, including processing orders, keeping transaction records, resolving disputes, preventing fraud, and meeting legal, tax and accounting requirements. How long depends on the type of information. When it is no longer needed, we take reasonable steps to delete or anonymize it. Server logs are kept for a limited time.

9. How we protect information

We use reasonable administrative, technical and organizational safeguards to protect personal information from unauthorized access, disclosure, change and misuse, including encrypted connections (https), password-protected staff access and reputable payment providers. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

10. Your privacy rights and choices

Depending on where you live and the law that applies, you may have the right to:

• ask for access to the personal information we hold about you, and for a copy of certain information
• ask us to correct inaccurate information
• ask us to delete certain information
• opt out of the sale or sharing of personal information or of targeted advertising (we do not do these things)
• withdraw consent where we rely on your consent
• appeal a decision about your privacy request, where the law provides for that

These rights are subject to legal exceptions, for example where we must keep records for tax reasons, and we may need to confirm who you are before acting on a request. To make a request, contact us at the phone number or email address below and say that it is a "Privacy Request". We will respond within the time the law requires. We will not unlawfully treat you differently for using your privacy rights. You can also clear the information saved on your device yourself at any time, as described above, or place an order by phone instead of online.

11. Children's privacy

The Services are for a general audience and are not directed at children under 13. We do not knowingly collect personal information online from children under 13 without any parental consent the law requires. If we learn that such information was collected by mistake, we will take reasonable steps to delete it. Parents or guardians who think a child has given us information are welcome to contact us.

12. Third-party websites and services

The website may link to or use other services, such as payment pages, maps and delivery services. They operate independently and have their own privacy policies and practices, which we encourage you to read before giving them information. We are not responsible for their practices.

13. Changes to this policy

We may update this policy from time to time to reflect changes in our business, technology, the law or our practices. We will post the update on this page with a new date, and where the law requires we will give more notice or ask for consent before a material change.

14. Contact us

Questions about this policy, your personal information or your privacy rights? Contact us:

Mario's Pizzeria
Operated by: [Legal Business Name]
350 Fifth Ave, New York, NY 10118
Phone: (212) 555-5555
Email: [Restaurant Email Address]
Website: https://pizza.exmoreva.com

For privacy-related inquiries, please include "Privacy Request" in your message so we can direct it appropriately.

Thank you for trusting Mario's Pizzeria. We appreciate the opportunity to serve you and are committed to handling your information responsibly.